Chatbots & MessagingRAG Knowledge Base Chatbot
A private company chatbot that searches internal documents and answers from company knowledge—not generic internet content.
Private RAGCitationsAccess controlMulti-source search
View ProjectChatbots & MessagingPopular
AI Customer Support Chatbot
Always-on answers from your company knowledge
A website or WhatsApp chatbot that answers customer questions 24/7 using FAQs, policies, and product documentation.
Business problem
Support teams drown in repetitive FAQs while customers wait.
Business impact
Deflect 40–70% of routine tickets
Overview
Turn your help center, policies, and product docs into a reliable support agent. Customers get instant, accurate answers on web or WhatsApp, while complex tickets escalate to humans with full conversation history.
Services we provide
1Website & WhatsApp chatbot deployment
2Knowledge base ingestion (FAQ, policy, docs)
3Intent detection & escalation rules
4Ticket creation & helpdesk sync
5Tone, brand, and compliance customization
6Analytics on unresolved queries & content gaps
Integrations
WebsiteWhatsAppZendeskFreshdesk
Capabilities
24/7 supportDoc-grounded answersEscalationMulti-channel
Outcomes
- ✓Reduced ticket volume
- ✓Faster first response
- ✓Consistent answers
- ✓Happier customers
Use cases
- Product FAQs
- Order status
- Policy questions
- Onboarding help
What you get
- Live chatbot
- Admin console
- Knowledge sync pipeline
- Support playbook
Industries
E-commerceSaaSTelecomEducation
Tech stack
RAGLLMWhatsApp APIHelpdesk APIs
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